Question 1

How do I get started?

Accepted Answer

Book a free 30-minute consult. Tell us what's going on and how you plan to pay, and we'll suggest next steps.

Question 2

Do we need a diagnosis?

Accepted Answer

Not for every service. Respite, parent training, behaviour consultation and psychotherapy welcome people without a formal diagnosis.

Question 3

How soon can we start?

Accepted Answer

Start dates depend on availability. We'll share current timelines on your call.

Question 4

What is ABA therapy?

Accepted Answer

Applied Behaviour Analysis (ABA) is an evidence-based approach that builds skills like communication, play and independence in small, encouraging steps. Each client works with a trained Instructor Therapist, supervised by a Registered Behaviour Analyst (RBA).

Question 5

Who can benefit?

Accepted Answer

Neurodivergent children, teens and adults, and their families. That includes people who are autistic, have ADHD, or have other developmental differences, with or without a formal diagnosis.

Question 6

What ages do you work with?

Accepted Answer

From 16 months to adulthood: early intervention for toddlers and preschoolers, programs for children and teens, and life skills and psychotherapy for adults.

Question 7

Is it covered by insurance or the OAP?

Accepted Answer

Often, yes. We provide OAP invoices and documentation, accept Passport for adults, and issue receipts from registered clinicians for private insurance. ABA coverage depends on your plan.

Question 8

Do you offer discounted rates?

Accepted Answer

Yes, for families without insurance or government funding.

Question 9

Can we start privately while waiting for OAP?

Accepted Answer

Yes. Many families start privately and transition to OAP funding later.

Question 10

Do you offer virtual sessions?

Accepted Answer

Yes. Alongside in-clinic, home and community sessions, many services can be delivered virtually.

Question 11

Where is the clinic?

Accepted Answer

126 Commercial Avenue, Unit 7, Ajax, ON L1S 2H5.

Question 12

Is the clinic sensory-friendly?

Accepted Answer

Yes. It's designed with sensory needs in mind and uses visual supports.

Question 13

Do you support adults?

Accepted Answer

Yes, through psychotherapy and our Adult Life Skills & Community Support program.

Question 14

Can I use Passport funding?

Accepted Answer

Yes. We accept Passport invoices and guide first-time users.

Getting started

Services

Funding & fees

Sessions

Adults

Ready to take the first step?

Good questions, plain answers