How it works
Here's the whole journey, so you always know what's coming next.
The journey
- 1
Free 30-minute consult
A relaxed phone or video call. Tell us what's going on and how you plan to pay.
- 2
Intake & paperwork
We gather background information, reports and consent forms, and confirm funding details.
- 3
Assessment
Your clinician gets to know your child or you, through observation, conversation and assessment tools.
- 4
Your individual plan
A written plan with clear goals, chosen with you.
- 5
Sessions begin
In clinic, at home, in the community or virtually, depending on the service.
- 6
Ongoing reviews
We track progress, share updates and adjust the plan as needs change.
Start dates depend on availability. We'll share current timelines on your call.
First visit
- Any diagnosis letters or assessment reports
- Your health insurance details, if you have coverage
- OAP or Passport information, if you have it
- A comfort item, snack or favourite toy
- A short list of what you'd most like help with
Ready to take the first step?
A free 30-minute call. No pressure, just answers.